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PRIVACY POLICY

Last Updated: January 2026

1. Introduction

This Privacy Policy explains how RentNShine ("Platform", "we", "us", "our") collects, uses, stores, and protects personal information when you use our website, mobile application, and related services.

By using the Platform, you consent to the practices described in this Privacy Policy.

2. Information We Collect

2.1 Information You Provide

We may collect the following information when you register or use the Platform:

  • Full name
  • Email address
  • Phone number
  • Delivery address
  • Profile details
  • Business information (for business sellers), including NTN
  • Bank or wallet details for payouts
  • Products content (images, descriptions, prices)
  • Messages and communications within the Platform

2.2 Automatically Collected Information

When you use the Platform, we may collect:

  • IP address
  • Device and browser information
  • Usage data (pages viewed, actions taken)
  • Cookies and similar tracking technologies

3. How We Use Your Information

We use collected information to:

  • Create and manage user accounts
  • Facilitate buying, selling, and renting transactions
  • Process payments and payouts
  • Charge platform commissions
  • Provide customer support
  • Improve platform performance and user experience
  • Prevent fraud and misuse
  • Comply with legal and regulatory requirements

4. AI & Image Processing

  • The Platform may offer optional AI-based tools to enhance product images.
  • Images uploaded may be processed using third-party AI services.
  • We do not claim ownership of your images.
  • Final responsibility for image accuracy remains with the seller.

5. Data Sharing & Disclosure

We may share information:

  • With payment processors and service providers strictly for operational purposes
  • With logistics partners for order fulfillment
  • If required by law, court order, or regulatory authority
  • To protect the rights, safety, and integrity of the Platform and its users

We do not sell personal data to third parties.

6. Data Retention

We retain personal information only as long as:

  • Necessary to provide services
  • Required by law or regulatory obligations
  • Needed for dispute resolution or fraud prevention

7. Data Security

We implement reasonable technical and organizational measures to protect user data.

However, no system is completely secure, and we cannot guarantee absolute security.

8. Your Rights

You may:

  • Access or update your personal information
  • Request account deletion (subject to legal obligations)
  • Opt out of marketing communications

Requests can be made via [email protected]

9. Third-Party Links

The Platform may contain links to third-party websites. We are not responsible for their privacy practices.

10. Changes to This Policy

We may update this Privacy Policy periodically. Continued use of the Platform constitutes acceptance of changes.

11. Contact

For privacy-related inquiries, contact:

[email protected]

Last Updated: January 2026